Fantastic! People are enjoying looking for and at dogs more; the pages are more popular with people staying longer and looking at more dogs.
The quality of work meant that the research was of immediate use to the client and their web design agency.
I was very impressed with Ruth from the outset by her preparation and ability to engage with the usability participants to get the most out of them and subsequently the best outcome for the design of my website.
Associates whose clients have benefited from our work
Always upbeat, even under pressure and within tight timescales, Ruth was able to think up practical solutions, producing the best possible results with minimal support. Our client was sufficiently impressed with Ruth’s professionalism that they have specifically requested her involvement in a workshop to present the findings to their client.
Ruth is not only an amazing Researcher, but also a brilliant listener and coach. I hired her to work alongside me on a project for one of the biggest consultancy companies in the country on a very challenging project. On day one she took over the client management side of things and made my job so easy. She bonded with the clients and was able to deliver what they were looking for.
Ruth was great to work with adapting to the fluidity of projects which incorporate real users and reporting in a succinct manner to help clients understand pain points and conversion issues. She is very thorough and often goes the extra mile in order to help the team deliver great projects!
Find out how we can help you create an exceptional online experience for your customers